Privacy Policy

At Caldera experts, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or engage with our services. We are committed to being transparent about our data practices and giving you control over your personal information.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our website or services.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us when you interact with our website or services. This may include:

  • • Contact information such as your name and email address when you fill out forms
  • • Messages and inquiries you send through our contact forms
  • • Information about your business or project when you request our services
  • • Any other information you choose to share with us during our communications

Automatically Collected Information

When you visit our website, certain information is automatically collected through cookies and similar technologies:

  • • Device information including browser type, operating system, and device identifiers
  • • Usage data such as pages visited, time spent on pages, and navigation patterns
  • • IP address and general geographic location information
  • • Referring website information and search terms that brought you to our site

Information from Third Parties

We may receive information about you from third-party services we use for analytics, advertising, or other business purposes. This information is collected in accordance with those third parties' privacy policies and our agreements with them.

How We Use Your Information

We use the information we collect for various legitimate business purposes:

Providing and Improving Our Services

We use your information to respond to your inquiries, provide our marketing strategy services, and improve the quality of our offerings based on user feedback and behavior patterns.

Communication

Your contact information allows us to respond to your messages, send updates about our services, and provide information you've requested. We may also send occasional newsletters or marketing communications if you've opted in.

Website Analytics and Optimization

We analyze usage data to understand how visitors interact with our website, which helps us improve navigation, content, and overall user experience.

Marketing and Advertising

With your consent, we may use your information to show you relevant advertisements and marketing content across various platforms. You can opt out of this at any time through our cookie settings.

Legal Compliance and Security

We may use your information to comply with legal obligations, protect our rights and property, prevent fraud, and ensure the security of our website and services.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • •
    Service Providers: We work with third-party companies that help us operate our website and provide services, such as hosting providers, analytics platforms, and email services. These providers only have access to information necessary to perform their functions.
  • •
    Business Partners: With your consent, we may share information with partners who help us deliver relevant content or services to you.
  • •
    Legal Requirements: We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights or the safety of others.
  • •
    Business Transfers: If Caldera experts is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

How We Protect Your Information

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit, secure storage systems, and regular security assessments.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

Access Controls

Access to personal information is limited to employees and contractors who need it to perform their job functions. All individuals with access are bound by confidentiality obligations.

Your Rights and Choices

You have several rights regarding your personal information:

Access and Portability

You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used format.

Correction and Updates

If any of your personal information is inaccurate or incomplete, you have the right to request corrections or updates.

Deletion

You can request that we delete your personal information, subject to certain legal exceptions. We will honor such requests unless we have a legitimate reason to retain the information.

Object to Processing

You have the right to object to certain types of data processing, including processing for marketing purposes. You can opt out of marketing communications at any time.

Withdraw Consent

Where we rely on your consent to process personal information, you can withdraw that consent at any time. This will not affect the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • • Avoid filling out contact forms, account registrations, or any data-submitting features
  • • Disable cookies through your browser settings or using our Cookie Policy controls
  • • Contact us directly to request the deletion of any previously shared personal data
  • • Use privacy-focused browsers or browser extensions that limit data collection

We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact page. We will process your request promptly and confirm when the deletion is complete. Please note that some information may need to be retained for legal or legitimate business purposes.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by:

  • • Posting the updated policy on this page with a new "Last Updated" date
  • • Sending an email notification if you have provided us with your email address
  • • Displaying a prominent notice on our website

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

By Email: [email protected]

Through Our Website: Use our contact form

We will respond to your inquiry as promptly as possible, typically within 5 business days.

Last Updated: January 22, 2026

This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.