Terms and Conditions

These Terms and Conditions establish the legal framework governing your relationship with Caldera experts. By accessing our website or using our services, you enter into a binding agreement with us and accept these terms in their entirety.

These terms supplement our Terms of Service and should be read together with our Privacy Policy and Cookie Policy. Your continued use of our services constitutes ongoing acceptance of these terms as they may be modified from time to time.

1. Legal Agreement and Binding Nature

By accessing or using any part of the Caldera experts website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. This agreement is legally binding and enforceable to the fullest extent permitted by law.

You represent and warrant that you have the legal capacity to enter into this agreement, that you are at least 18 years of age or the age of majority in your jurisdiction, and that you are accessing our services for legitimate business purposes.

If you are agreeing to these terms on behalf of an organization, you represent that you have the authority to bind that organization to these terms, and references to "you" in this agreement include both you as an individual and the organization you represent.

2. User Obligations and Responsibilities

2.1 Lawful Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms and Conditions. You shall not use our services in any manner that violates any applicable federal, state, local, or international law or regulation.

2.2 Accurate Information

You are responsible for ensuring that all information you provide to us is accurate, complete, and current. You must promptly update any information that changes. Providing false or misleading information may result in immediate termination of your access to our services and may expose you to legal liability.

2.3 Security and Confidentiality

You are responsible for maintaining the security of any account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other security breach. You shall not share your account credentials with any third party.

2.4 Prohibited Conduct

You agree not to engage in any conduct that:

  • Violates any laws, regulations, or third-party rights
  • Infringes upon intellectual property rights of others
  • Transmits harmful code, viruses, or malicious software
  • Attempts to gain unauthorized access to our systems
  • Interferes with the proper functioning of our services
  • Engages in fraudulent or deceptive practices
  • Harasses, threatens, or harms others

2.5 Compliance with Regulations

You are responsible for complying with all applicable laws and regulations in your jurisdiction, including but not limited to data protection laws, consumer protection laws, and advertising regulations. If you use our services in a professional capacity, you must comply with all relevant professional standards and ethical obligations.

3. Content Guidelines and Restrictions

If you submit, post, or otherwise make available any content through our services, you agree that such content:

  • Does not violate any laws, regulations, or third-party rights
  • Does not contain defamatory, obscene, or offensive material
  • Does not infringe upon intellectual property rights
  • Does not contain viruses, malware, or harmful code
  • Is accurate and not misleading
  • Does not violate the privacy rights of others

We reserve the right to remove any content that violates these guidelines or that we deem inappropriate, at our sole discretion and without notice. We are not responsible for monitoring or reviewing user-submitted content but may do so as we deem necessary.

4. Disclaimers and Limitation of Warranties

4.1 No Warranties

Important: This section limits our warranties. Please read carefully.

Our services are provided on an "as is" and "as available" basis without any warranties of any kind, whether express, implied, or statutory. We expressly disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

4.2 No Guarantee of Results

We make no guarantees regarding the results you may achieve from using our services. Marketing outcomes depend on numerous factors beyond our control, and past performance or case studies do not guarantee future results. Any statements regarding potential outcomes are estimates only and should not be relied upon as promises or guarantees.

4.3 Third-Party Content

Our website may contain links to third-party websites or resources. We do not endorse and are not responsible for the content, accuracy, or practices of third-party sites. Your interactions with third parties are solely between you and the third party, and we shall not be liable for any damages arising from such interactions.

4.4 Service Availability

We do not warrant that our services will be uninterrupted, timely, secure, or error-free. We may experience technical difficulties, perform maintenance, or make changes that temporarily affect service availability. We are not liable for any disruptions to service or for any data loss that may occur.

5. Limitation of Liability and Damages

Critical liability limitation - Please read this section carefully as it affects your legal rights.

5.1 Exclusion of Consequential Damages

To the maximum extent permitted by applicable law, in no event shall Caldera experts, its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure arising from or relating to these terms or your use of our services.

5.2 Limitation on Direct Damages

Our total liability to you for any claims arising from or relating to these terms or our services shall not exceed the greater of: the amount you paid us in the 12 months preceding the claim, or one hundred U.S. dollars ($100). This limitation applies regardless of the legal theory on which the claim is based.

5.3 Force Majeure

We shall not be liable for any failure or delay in performance under these terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, labor disputes, governmental actions, Internet failures, or failures of third-party service providers.

5.4 Jurisdictional Variations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the above limitations and exclusions shall apply to the fullest extent permitted by law. Nothing in these terms shall exclude or limit our liability for death or personal injury caused by our negligence or for fraud.

6. Indemnification Obligations

You agree to indemnify, defend, and hold harmless Caldera experts, its affiliates, and their respective officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:

  • Your use or misuse of our services
  • Your violation of these Terms and Conditions
  • Your violation of any rights of third parties
  • Your violation of any applicable laws or regulations
  • Any content you submit or make available through our services
  • Any negligent or wrongful conduct by you or anyone acting on your behalf

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. This indemnification obligation shall survive the termination of your use of our services.

7. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By accepting these Terms and Conditions, you also acknowledge that you have read and understood our Privacy Policy.

You are responsible for ensuring that any personal data you provide to us or process through our services complies with applicable data protection laws. If you process personal data of third parties using our services, you represent that you have obtained all necessary consents and authorizations.

8. Governing Law and Dispute Resolution

8.1 Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the applicable state law where Caldera experts is registered, without giving effect to any principles of conflicts of law.

8.2 Jurisdiction and Venue

You agree that any legal action or proceeding arising from or relating to these terms shall be brought exclusively in the federal or state courts located in the jurisdiction where Caldera experts is registered. You consent to the personal jurisdiction of these courts and waive any objection to venue in these courts.

8.3 Dispute Resolution Process

Before initiating any legal proceedings, you agree to first attempt to resolve any dispute through good faith negotiations with us. If a dispute cannot be resolved through negotiation within 30 days, either party may pursue other available remedies. We both agree to waive any right to a jury trial.

8.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Caldera experts.

9. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time in our sole discretion. When we make material changes, we will notify you by posting the updated terms on our website with a new "Last Updated" date and may also notify you through other means such as email.

Your continued use of our services after any modifications constitutes your acceptance of the modified terms. If you do not agree to the modified terms, you must stop using our services immediately.

We encourage you to review these terms periodically to stay informed of any updates. It is your responsibility to check for changes.

10. Severability and Entire Agreement

10.1 Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while maintaining its original intent. If modification is not possible, the provision shall be severed, and the remaining provisions shall remain in full force and effect.

10.2 Entire Agreement

These Terms and Conditions, together with our Terms of Service, Privacy Policy, Cookie Policy, and any other legal notices or agreements referenced herein, constitute the entire agreement between you and Caldera experts regarding your use of our services. These terms supersede all prior or contemporaneous communications, agreements, or understandings, whether written or oral.

10.3 No Waiver

Our failure to enforce any right or provision of these terms shall not be deemed a waiver of such right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Caldera experts. Any waiver of a breach shall not constitute a waiver of any subsequent breach.

Contact Information

For questions regarding these Terms and Conditions, please contact us:

Email: [email protected]

Last Updated: January 15, 2026

These Terms and Conditions are effective as of the date stated above. By continuing to use our services after this date, you acknowledge that you have read, understood, and agree to be bound by these terms.